Monthly Archives: January 2013

Part Two – The Times They Are A-Changin’

In Part One of this two-part series, I commented on some of my take-outs from Part 1 (‘Where We’ve Been and Where We’re Going’) of the recently released 2013 Client Advisory by Citi/Hilderbrandt. In this post I turn my attention to Part 2 … Continue reading

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Part One – The Times They Are A-Changin’

The following, in the introduction to this year’s [2013] Client Advisory publication by Citi/Hilderbrandt, sounds a warning that law firms around the world, including Australia, should be paying special attention to: “… we think it is time to let go of any … Continue reading

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Why you should be segmenting your client lists for marketing and business development campaigns

Most law firms in Australia have yet to grasp the importance of segmenting their client-lists for their marketing and business development campaigns. It is also probably fair to say that current practice is for most law firms to keep a … Continue reading

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Resolutions, service levels and client charters

The start of a new year is a time when many of us take time out to contemplate on both personal and professional resolutions for the year ahead. Almost always, we will see these resolutions as bettering ourselves, our professional lives … Continue reading

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Law Firms: Clients hold the keys to your success in 2013

Many believe that the recent trend of international law firm arrivals, mergers and alliances with Australian firms may well have reached its zenith with the latest merger between K&L Gates and Middletons having become effective on 1 January 2013 (an … Continue reading

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